FAQs2019-06-11T04:19:53+00:00

FAQs

How do I become part of the community?2019-06-11T04:17:05+00:00

Apply here to share your passions and projects with other members.

Anyone can take part in an application process to ensure we are aligned in our mission and values. Once your application is submitted, someone from our team will contact you as soon as possible to hear more about you, and the different ways you can be involved in our community.

How many people are part of the ONDA community?2019-06-11T04:18:54+00:00

Today, we have a community of over 800 carefully selected members. Our community is growing organically, but we always welcome referrals.

How is ONDA different from other communities out there?2019-06-11T04:20:14+00:00

ONDA doesn’t limit interaction to physical spaces. We encourage our members to connect anywhere they wish to. From taking a class together at a health club in Los Angeles to co-working in Belgium, or having people over for a meal, the choices are endless. We do not limit interactions to geographic locations and place human connection front and center.

What do I get access to?2019-06-11T04:20:32+00:00

Endless experiences, 150 private member clubs, co-working spaces, health spas, over 1800 private homes, 1200 hotels & retreats, and a global community in over 60 countries.

How do I make a booking?2019-06-11T04:20:48+00:00

Bookings must be made 12 hours in advance (we are continuously working to improve the turnaround time) and can be made through ONDA’s website or app. You will receive a confirmation email for your booking.

How do I cancel or amend a booking?2019-06-11T04:21:19+00:00

Please email access@ondalife.com should you need to change or cancel a booking. All cancellations must be made 4 hours prior to the booking time. In the case of a dining table no-show, an allocated access will be deducted from your account and you will incur a $40 cancellation fee for each guest. In an effort to keep communication as streamlined as possible, we respectfully request that you do not reach out to the properties directly.

Can I bring guests?2019-06-11T04:22:15+00:00

Members can invite up to 3 guests to members clubs, and co-working spaces (charges apply for private meeting rooms and dining bookings unless otherwise specified). Health & Fitness Club access is for members only (charges may apply for classes or private sessions).

How many times can I visit a property?2019-06-11T04:22:29+00:00

Each member can visit a private members club up to 6 times per year. For co-working spaces and health clubs, members can visit up to 3 times per year.

Can I cancel my membership?2019-06-11T04:22:40+00:00

Yearly memberships are non-cancelable within the first year. After the first year, cancellations must be submitted in writing, and received within 28 days of renewal.

How do I renew my membership?2019-06-11T04:22:54+00:00

Memberships are automatically renewed unless cancelled within 28 days of the renewal date.

Yes No